I can’t log in?
This could result from either poor internet connection, you’re yet to create your profile before attempting to log in, or wrong log in information. Check to confirm you do not have problems with these possible reasons. If you still can’t log in, contact support. (support@nounilearn.com, 0700-NOUN-iLEARN)
Can I edit my phone number?
Yes. Click on your name at the top right hand corner of the homepage. A drop down list will appear showing “My Profile, Account Settings and Log Out”. Click on “Account Settings”. You’ll be taken to a “General Account Settings” page where you’ll find three icons: “General, Privacy and Mobile & Notification”. Click on “Mobile & Notification” to edit your phone number. You may also edit your notification status.
How do I find my facilitators?
Click on “My Networks” on the navigation menu bar. Click on “Facilitators”.
How do I participate in the Course forum?
Course forums are platforms to share knowledge with other students on topics that relate to a particular course. To participate in a forum, click “My Courses” and view. Select a particular course. Click on “Course Forum”. Click on existing topics to participate in a forum. You can also create a new topic.
How do I take a self-assessment test?
Go to “My Courses”, click “view” and select a course. Click on the “view all” link in front of “Practice Test”. Click on “Take self-assessment”.
What will I find in the “My News”section?
“My News” section is for updates, general announcements and information on how to make the most of NOUN iLEARN. It is important you look at the section regularly to keep yourself informed.
What are the “Intro Videos”?
The Intro Videos are short introduction videos uploaded to show you how to use the various functionalities of NOUN iLEARN. To watch the videos, click on the “Home” button on the site navigation menu, click on “Intro Videos”, and scroll down to select any introduction video you wish to watch.
How do I view/download the videos, audios and smartbooks?
To view your videos, click on “My Courses” on the navigation menu. Click “view”. A list of your registered courses will be displayed. Click on a course of choice, all the resources available will be displayed. To view all videos available for a course, click on the “View All” link in front of “Course Videos”. Click on a video of choice to view. To download, click the download button beneath each chosen video. You can also view specific videos under each module by scrolling down to each module and clicking “videos”. This same process applies to smartbooks and audio.
How do I create a note?
Click on “My Courses”. Click on “view”. Click on the “Read” link in front of “Smartbooks”. Select a portion of the book on which you wish to make a note. A tab will show with three options “Highlight; Get Definition; Create Note”. Choose “Create note”, create your note and save.
How do i delete a note?
To delete a note, go to the smartbook and click on the portion from which you had earlier created the note. Click “Delete” to friends or to groups. To delete a note, you also follow the same process as in sharing a note.
How do I submit my assignment?
Click on “My Courses” and view. Click on the particular course. Click on the “View all” link in front of “Assignments”. Type in or attach your assignment.
How do I find my coursemates?
Click on “My Network”. Click on “Classmates”. You’ll find as many of your coursemates who have registered. You can also sort by study center.
How do I find other students from my study center?
Click on “My Network”. Click on “Study Centers”. A list of registered students in your study center will be displayed.
Can I view results on NOUN iLEARN?
All results can only be viewed physically at the study centers.
How can I add new courses to my profile?
To add a new course, go to your registration portal on www.nou.edu.ng and register the course. The course will then automatically appear on your NOUN iLEARN profile. If you still don’t find the course on NOUN iLEARN, refresh your browser.
How can I update my level on the portal?
Update your level on the registration portal on www.nou.edu.ng. The update will automatically reflect on NOUN iLEARN.
My courses appear as ‘archived’ after synchronizing. What do I do?
Send your login details (matriculation number and password) and a list of the courses that appear as archived to support@nounilearn.edu.ng
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