MISSING SCORE ISSUE AT NOUN: WHAT IS THE WAY FORWARD?

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The National Open University Of Nigeria (NOUN) has over the years faced a lot of challenges among which are the ongoing effort to enroll their law graduates into Nigerian Law School and getting The National Youth Service Corpse (NYSC) to mobilize students for the one year service. While the growing population of students in the university is yet to come to terms with these issues, the University is still struggling to put its house in order about some internal problems faced by students especially missing scores and examination results.

The issue of missing scores is in fact the most important pressing issue at the moment. NOUN operates in a semesterless system, this means unlike conventional universities, NOUN students does registration every semester which involves paying compulsory registration fees, course and examination registration. The university is expected to release results of previous exams to enable students know the courses to register for the next semester in the event that there is reseat or  carryover courses.

Thankfully about two years ago, specifically in 2013 the university made a successful effort to meet the schedule of releasing results as expected. But just when one problem is solved, another ugly situation presents itself. This time when a student seats for exams, most often than not there is always an issue of missing results, although the university has a policy in place for resolving this occurrence, but at the moment it is not just working.

The process of resolving missing scores stipulates that when a student have an issue, a request should be sent to the headquarters through the study centers, according to the rule, “such issues are collated in batches and sent to headquarters through study centers”.  Students can also send email to support center regarding this issue. But it appears that neither of these remedies are working.

The issue goes beyond just missing scores, there are situations when a student will score up to 25 marks in TMA, and also score well in examinations and when the results are released some students will be shocked with an “F” or a score that is unarguably below students’ performance.

The implication of this situation is that students will have to spend extra money and time in repeating those papers. The truth is that majority of NOUN students are workers whose schedule and time are extremely limited. Some of them come from very far locations for exams and this incur more cost on  students.

A more disheartening situation is when a student is in the last semester, awaiting results to finally graduate and then misses series of courses or given “F”. This automatically places them in a very frustrating and difficult situation.

The management of NOUN should make positive efforts to put an end to this menace, as students have been able to go through the hard times in the past, the university can still come out great in the face of all these challenges.

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