Job Vacancies at Unified Payment Services Limited

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Job Vacancies at Unified Payment Services Limited – UP® otherwise known as Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company founded in 1997 by a consortium of leading Nigerian banks. UP® operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa.

At UP, we PRIDE ourselves in our mission statement of Professionalism, Respect, Innovation, Dependability, and Execution. Incorporated as SmartCard Nigeria Plc, our Company was later known as ValuCard Nigeria Plc prior to becoming UP or Unified Payments following the decommissioning of our domestic-only payment or card scheme and transformation to scheme-neutral and option-neutral PayFinTech company with ownership of different technologies.

In demonstration of our cross-enterprise alliances and capabilities, UP® is the first and only non-bank entity in Nigeria that is Principal Member or Licensed Acquirer of all of American Express, Mastercard, PayAttitude, UnionPay, and Visa.

Head, Collections

    • Job TypeFull Time
    • QualificationBA/BSc/HND
    • Experience7 – 10 years
    • Location Lagos
    • Job Field Finance / Accounting / Audit


    • Responsible for the Profit and Loss of the Collections department
    • Ensures continuous growth of Unified Payments market share in the collections space with focus on Ministry, Departments and Agencies (MDAs), educational institutions and large corporate organizations
    • Develop innovative solutions tailored towards collections to enhance Unified Payments leadership position in the collections business
    • Project Implementation and Execution
    • Responsible for the day to day running of the department
    • Develop innovative solutions and products tailored to specific needs of the markets
    • Manage and deepen existing relationship with clients as to increase the share of wallets of the clients.
    • Monitor and ensure all projects initiated internally and externally are completed to specification and within the set time frame.
    • Ensure staff appraisals, team meetings, and personal development programs are in place for the team.
    • Ensure that departmental based costs are kept in line with budget
    • Preparing monthly report showing the various income lines which is presented to management.
    • Carry out HR related duties at the departmental level
    • Budget planning and management

First university degree in Social Sciences or Arts.

7-10 years work experience
Relevant experience in managing public sector accounts/relationship

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Head, IT Risk

    • Job TypeFull Time
    • QualificationBA/BSc/HND
    • Experience7 years
    • Location Lagos
    • Job FieldFinance / Accounting / Audit


    • Delivers information security risk assessment of projects, new technologies, applications, service providers, IT changes and new businesses
    • Provide subject matters expertise on enterprise security architecture
    • Participate in the selection of technology and tools for business operations
    • Research applicable business technology for adoption for business improvement
    • Responsible for establishing the risk culture
    • Ensure risks are managed within risk appetite of the business
    • Ensure risk management processes are properly documented and adequate


    • Education:  Minimum of Bsc in Physical Sciences
    • Experience: 7 years, experience in business and financial operations, IT project operations and management

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Service Recovery Analyst

    • Job Type Full Time
    • Qualification OND
    • Experience3 – 4 years
    • Location Lagos
    • Job Field ICT / Computer



    • Merchant report/settlement report request (Banks and Merchant).
    • Reconciliation complaints from merchant and banks.
    • Merchant deposit bank report reconciliations
    • POS Settlement
    • Confirm settlement of ATM settlement.
    • Resolves issues raised from charge-back/reversals
    • Reconcile all report discrepancies based on ATM settlement reports.


    • Adhoc request for issuing report
    • Change request on account to cards
    • Urgent blocking of stolen cards
    • Upload of transactions on DMS
    • Confirmation scheme settlement
    • Support on MIGS transaction settlement
    • Support on scheme settlement files.


OND Computer Science/Statistics or Technology related courses.


3-4 years

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E-Commerce Specialist

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience5 years
    • Location Lagos
    • Job Field Media / Advertising / Branding


    • ECommerce Project implementation within schedule and scope.
    • Administration of ECommerce applications (TWPG, TWACS)
    • Respond to external and internal support within agreed SLA terms
    • Provision of second level support for enterprise application
    • Testing, Certification & Compliance of new solutions with Payment System & PCIDSS Standards
    • Compliance of new solutions with Enterprise Policies & Audit Requirements


Education: First degree(s) in Engineering or Applied Sciences.

Others: Strong Analytical skill and project Management would be an added advantage.

Experience: Understanding of the key technical concepts in I.T. & Electronic Payments. Five (5) years’ experience at senior officer level in a medium to large organization in Electronic Fund Transfer (EFT). Candidate should possess ability to relate with cross-functional business managers to achieve business goals.

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Relationship Management Officer

    • Job Type Full Time
    • Qualification BA/BSc/HND
    • Experience2 – 3 years
    • Location Lagos
    • Job Field Sales / Marketing / Retail / Business Development


    • Collation of tasks from internal and external Call Notes/Meetings
    • Follow up to deliver on commitments made to clients at meetings, using Call Notes as a guide
    • Ensure timely resolution of clients’ complaints/requests
    • Ensuring that no receivable stays beyond 60 days with client
    • Trending banks’ Reporting needs and proactively ensuring that banks subsequently get such reports without prompting
    • Preparation of Request for Implementation (RFIs), Project Request Forms (PRFs) and Project Definition Documents (PDDs)
    • Follow up to get sign offs on PRFs, RFIs and PDDs internally
    • Collation, updating, tracking and preparation of clients’ birthdays and yuletide gift items
    • Delivery of birthday and Yuletide Gifts to clients


University Education:   First Degree (2:2) or HND  in Marketing, Business Administration, Economics, Statistics, Computer Science or any other Discipline with Quantitative bias
Others:  Professional Qualifications – added advantage
Experience:   2-3 years

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Training Specialist

    • Job TypeFull Time
    • QualificationBA/BSc/HND
    • Experience8 – 10 years
    • Location Lagos
    • Job Field Human Resources / HR


    • Lead the overall training strategy of the organization.
    • Plan, organize, coordinate and direct training and training activities across for the entire organization.
    • Conduct organizational wide training needs analysis.
    • Ensure compliance to regulatory requirements required for Industrial training reimbursements
    • Create a curriculum to facilitate strategic training based on the organizations goals.
    • Develop individualized and group training programs that address specific business needs.
    • Monitors training programmes and manuals to ensure that they are effective and up-to-date and makes updates as necessary
    • Implement effective and purposeful training methods.
    • Effectively manage the training budget.
    • Assess employees skills, performance and productivity to identify areas of improvement.
    • Drive brand values and philosophy through all training and development activities.
    • Effectively communicate with team members, trainers and management.
    • Select and manage resources, including working with both internal employees and training vendors to develop and deliver training.
    • Manage the technologies and technical personnel required to develop, manage and deliver training.
    • Keep abreast of training trends, developments and best practices.
    • Oversees training programmes that include web-based seminars, printed manuals, group sessions, training videos.
    • Reviews existing training materials produced by third parties to determine appropriateness and relevance
    • Modifies or creates course materials and training manuals to meet specific training needs
    • Schedules training sessions, organizes information technology and other equipment, and manages course enrolment
    • Maintains understanding of new educational and training techniques and methods


    • A first degree from a reputable institution in Business or Humanities.
    • The ideal candidate must have a minimum of 8 -10 years in driving training initiatives for  an organisation
    • Professional Qualifications in Human Resource Management such as CIPM, CIPD, SHRM and HCRI will be an added advantage

Method of Application

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